Shipping policy

Standard Delivery
Cost £5.50

Our aim is to dispatch to you promptly after receiving your order.
Most of our deliveries are currently sent via Royal Mail Tracked 24 service and should be delivered within 1/2 working days from leaving us.

An email will be sent to you with your tracking reference once dispatched.

On occasion the order we are sending to you exceeds the standard delivery charge. We are happy to pay this extra cost, but the delivery to you may take a little longer - please be patient.

Small Order Delivery
Cost £4.25

This is for items with an order value of £15.00 or less and will be sent via Royal Mail Tracked 48 service and should be delivered within 2/3 working days from leaving us.

An email will be sent to you with your tracking reference once dispatched

International shipping.

The website is currently set up for deliveries only to the United Kingdom.  If you would like an order shipping outside of the UK please contact us by email.

lou@chaletathome.co.uk